Windows 10

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The purpose of this manual is to provide a detailed step-by-step guide to the setup of a player with Windows 10 operating system to work properly with the Admira platform. There are four main steps:

  1. BIOS settings
  2. Windows operating system settings
  3. Installing recommended programmes
  4. Installing the Admira Player

BIOS Setup

Two very important parameters can be configured from the BIOS: one is turning on the computer automatically after it is connected to the mains, and the other is scheduled startup.

How the BIOS is accessed may vary depending on the device manufacturer as indicated in this link: BIOS ACCESS. Typically, the <DEL>, <ESC>, <F1>, <F2>, or <SUP> key is used. For example, on a Shuttle computer, you access the BIOS with the <SUP> key on the keyboard. Once in the BIOS, two fields are modified in advanced settings, as follows:

  1. In the section Advanced > Power management > Power-on after power fail = Power On

    With this first step, you tell the computer to restart automatically after a sudden shutdown or power failure.
  1. In the section Advanced > Power management > Power-on by RTC Alarm = Enabled, and you indicate the startup time.
Bios Power - Admira
Bios Power

With this second step, you set up the automatic and scheduled startup of the computer to be configured.

BIOS settings in Intel® NUC

Here is an example of how a different BIOS is set up so that you can see the difference in configuration. In either case, it is very important to consider these steps as essential to ensure a smooth Admira experience.

  1. Automatic restart after power failure: In the BIOS, in the first case, configure the settings as follows: In the Power section, find the following selector:
    After Power Failure – Power On
Secondary Power Settings - Admira
Secondary Power Settings
  1. Start up the computer according to the schedule
  • Go to Advanced > Power.
  • In the Secondary Power Settings panel, enable Wake from S5.
  • Several options appear, allowing you to set how often and when you want the Intel® NUC to wake up. The options may differ depending on the Intel® NUC model it has. More information on the next page of this manual.
Secondary Power Settings - Admira
Secondary Power Settings
  • After making changes to the settings, press F10 to save them and exit the BIOS setup.

Maintenance recommendation

Please remember to keep the equipment on “X” hours before or after content is broadcast so that our IT colleagues can have full access to it when an incident occurs.

Example:
Broadcast content to the public from 09:00 am to 20:00 pm. Set BIOS power on at 6:00 am and computer power off at 23:00 pm.

Note:
The way in which the parameters are configured may vary depending on your BIOS and which version it is.

Windows operating system settings

For the correct operation of the Windows operating system with Admira, some adjustments are required to the user settings, notification system and display settings.

Create system user with administrator permissions

Perform installation/configuration with administrator user by setting automatic login. It is recommended to have a single administrator user without a password to start the computer without having to enter credentials.

User account control

  1. Go to Control Panel by right-clicking on the Windows icon at the bottom left of the screen.
Control Panel - Admira
Control Panel
  1. Once in the Control Panel, write UAC in the search box at the top right of the window.
Control Panel, UAC - Admira
Control Panel, UAC
  1. Then, in the User Account Control Settings panel, lower the notification level selector to the lowest level (Never notify me). Accept and restart the computer.
User Account Control Settings - Admira
User Account Control Settings

Windows Firewall

The Admira Player behaves 100% as a customer, although for some advanced functions it does behave like a server. To prevent the Firewall from affecting the operation of the Player, it is recommended to disable it or add the Admira Player as an exception.

Note:
If your network environment or supplier cannot guarantee complete security in your circuit connection, we strongly recommend the second option. For any questions, please contact our technical support team.

Option A: Disable Firewall

  1. Go to the control panel or type Firewall in the launch bar search box. 
  2. Once inside the Firewall pane, select the Enable or Disable Windows Firewall option.
Firewall - Admira
Firewall
  1. Select Disable Firewall for both private and public networks.
Disable Firewall - Admira
Disable Firewall

Advanced Windows Firewall

Advanced Windows Firewall - Admira
Advanced Windows Firewall

Option B: Add Admira Player as an exception

(Recommended for environments without guaranteed security)

  1. From the Firewall panel, select the option Allow applications to communicate through Windows Firewall and verify that the Admira application is selected.
Allow applications to communicate throught Windows Firewall - Admira
Allow applications to communicate throught Windows Firewall
  1. Enable the transfer.exe, manager.exe, reverse.exe and winvnc.exe processes (in C:AdmiraPlayerAdmira) or the admira.exe and transfer.exe process (in C:AdmiraPlayerAdmira), depending on the version installed.

Anti-virus and protection settings in Windows 10

Similarly, in certain older versions of Windows 10, the system might detect the Admira Player as a foreign item and end up removing the executable. In these exceptional cases and whenever the security of the player’s connection environment can be guaranteed, we recommend disabling these protections.

Anti-virus and protection settings in Windows 10 - Admira
Anti-virus and protection settings in Windows 10

Windows Update (Recommendation)

The Windows operating system has a highly intrusive update system, which can affect the broadcasting of our players. To avoid this, we recommend that you disable automatic updates and schedule updates manually.

Note:
Some Windows updates contain security features, so these manual updates are required. It is recommended that you make a controlled action plan so that the process does not affect the circuit’s broadcast schedule.

To configure this, complete the following steps: 

  1. If an update is pending, upgrade Windows and restart the computer. 
  2. Disable automatic updates. To do this, follow the steps described below: 
    1. Run the following command: services.msc.
Run services.msc - Admira
Run services.msc
  1. In the Services Window, locate Windows Updates and double-click.
Services - Admira
Services
  1. Finally, in the Windows Update Settings Panel > Startup Type drop-down, select Disabled.
Windows Update - Admira
Windows Update

You can also use the tool Stop Updates 10, which makes it easy to perform the process. There are two options for this:

  • Stop Windows Updates: To disable the update system.
  • Restore Windows Updates: To enable the update system.

Note:
Don’t forget to press the “Restore Windows Updates” option to perform your manual updates.

Additional configuration with Windows 10

  1. From Task/Process Manager, disable updates.
Windows Update Properties - Admira
Windows Update Properties
  1. In Control Panel/Activity Centre, uncheck all notifications and also turn off the option to allow Windows to search for online solutions.
Turn messages on or off - Admira
Turn messages on or off

Power Options

Under Power Settings, Never turn off should be checked in cases where the computer is: 

  1. Off
  2. Sleep
  3. Hibernate

Screensaver and Display

You need to disable the computer’s screensaver. To do this, follow the steps described below: 

  1. At Start select the option Settings. Right-click on the desktop (in this case skip to step 3).
  2. Then select Personalize.
  3. Select Lock Screen
  4. On the Lock Screen (bottom), select Screen Saver Settings.
  5. Finally, in the Screen Saver Settings panel, select none.
Screen Saver Settings - Admira
Screen Saver Settings

Windows Desktop

Configure desktop with the following features in mind: 

  1. Hide desktop icons (accessed by right-clicking the Launch bar). 
  2. Hide Launch bar (accessed by right-clicking on Launch bar). 
  3. Solid colours (access using right-click, choose Custom and Desktop background). 
  4. Desktop background (Set background image to black or a project-specific image).
  5. Ensure that the text scale is set to 100%.

Configure the graphics

Configuring the graphics is, in many cases, an automatic process that is done when a screen is connected to the PC, but it is sometimes necessary to modify the settings, and the resolution and rotation will need to be modified according to the needs of the project.

In which cases do you need to modify the graphics settings?

  • When the automatic configuration is not correct
  • When Videowall is installed with particular formations
  • With screens with special measurements (e.g. 350 x 670px LED screens)

In such cases, it is important to understand the features of the installed graphics model and its limitations.

Time Zone/Date-Time

Set up from the taskbar, Clock/Date option, and check the following:

  • Set time zone according to the location where the player is installed.
  • Set the time via the internet.

Startup and Recovery Options (Optional)

After a power failure, the computer automatically restarts with a 5-second countdown. To set the countdown:

  1. Go to System Properties using the <msconfig> command.
  2. In the Boot tab, set the timeout in seconds.

Installing recommended programmes

Ensure that the player only has the applications needed to work with the Admira platform. The following are applications required for both the shutdown programming and remote access to the terminal for possible interventions.

Remote access (recommended)

For remote troubleshooting, it is recommended to install the TeamViewer programme on your computers.

Once installed, configure it as follows:

  1. Start automatically at Windows startup.
  2. Set a fixed preset password (to be assessed on a project basis).
Start TeamViewer with Windows - Admira
Start TeamViewer with Windows

It is also possible to generate temporary/additional passwords (in addition to the one assigned) as follows:

Manage additional Passwords - Admira
Manage additional Passwords

Go to Extras > Security > Manage Additional Passwords > Add.

In this section, you can use as the Admira password identifier the name “Admira” itself and the assigned password, which can be a generic one and assigned to all computers.

E.g. project123, projectA123, etc.

It is very important to note that this setting does not edit or impair the password previously assigned to the computer; all it does is open up an extra access in case it is needed.

  1. Avoidno internetpop-up in TeamViewer version.

Scheduled shutdown (recommended)

Depending on your project needs, you may want to schedule a shutdown of your computer. For this, Admira recommends installing the programme WinOFF Downloader .

Once installed, it must be enabled and configured for the task to run every day. It can operate in Restart or Off mode.

Recommended settings

  1. Configuration of the Shutdown planning section.

Within the Shutdown planning tab, under Shutdown type, select the Power Off option if you want to shut down the computer every day at 09:00.

Shutdown planning - AMP WinOFF - Admira
Shutdown planning – AMP WinOFF

You can also select the Restart option if, for example, you want to restart the computer every day at 09:00.

Restart - AMP WinOFF - Admira
Restart – AMP WinOFF

2. General options settings.

In the General options tab, you should always have the following settings:

General Options – Amp WinOFF

3. Setting the Administrative options section.

This section will be left unedited.

Warning:
To save and activate the new settings, the following buttons must be pressed:

Activate / Save settings - Amp WinOFF - Admira
Activate / Save settings – Amp WinOFF

Note:
If you prefer to keep the screens on all day long, it is recommended that you schedule a daily restart of the computer using this tool. WinOFF would run according to the interval assigned at the assigned time.

Example:

Interval - Date/time - Amp WinOFF - Admira
Interval – Date/time – Amp WinOFF

Uninstall unnecessary applications

To avoid incidents, you must uninstall any applications that could block Admira or trigger screen notices. These would be applications such as:

  • Proprietary application logs.
  • Dropbox, Skype or similar.
  • Manufacturer’s product records.
  • Any Windows routine that sends system information.

Installing the Admira player

Download/install Admira platform

To install the Admira Player, follow the steps below:

  1. Download Admira Player from http://install.admira.com/win
  2. Once downloaded, install the executable and restart the computer.
  3. To register the player, fill in the fields with your username and Admira password on the screen that appears and associate it with the corresponding project. If everything is correct, the screen will be ready to broadcast.

Setting up the Player in the web portal

Once the Player has been added to the project, configure the first settings in the web portal for the Player to start broadcasting.

  1. Check in the Inventory section that the Player is listed as registered with the associated project.
  2. Configure the Player and modify transition content to project-related content.
  3. Upload content and create a playlist to place them in.
  4. Associate the created playlist with the registered Player to check content broadcasting.

For any queries or problems, contact Admira Technical Support at soporte@admira.com

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